1. Home . 
  2. Refund Policy

Refund Policy

At Insightful Strategies, we are committed to providing high-quality services to meet your business needs. However, if for any reason you are not satisfied with our services, we offer a fair refund policy to ensure your concerns are addressed appropriately.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

  • Service not Delivered: If a service has been paid for but not delivered or initiated by Insightful Strategies, you are eligible for a full refund.
  • Dissatisfaction with Service: If you are not satisfied with the service provided and we are unable to resolve the issue within 30 days, you may request a partial or full refund, depending on the nature of the service and the extent of work completed.
  • Cancellations: For prepaid services, cancellations made prior to the commencement of service are eligible for a full refund. Cancellations after the start of the service may qualify for a partial refund based on the progress of the project.

2. Refund Request Process

To request a refund, please follow these steps:

  • Contact our support team at refunds@insightfulstrategies.biz with your order details, including the service purchased and the reason for the refund request.
  • Our team will review your request and respond within 5-7 business days.
  • In certain cases, we may request additional information to process the refund.

3. Non-Refundable Services

The following are not eligible for refunds:

  • Completed Services: Once a service has been completed and delivered according to the agreed-upon terms, it is non-refundable.
  • Custom Projects: Due to the unique nature of custom consulting projects, certain fees may be non-refundable. This will be clearly outlined in the service agreement.
  • Rush Services: Fees for expedited or rush services are non-refundable once the service has been initiated.

4. Refunds for Digital Products

If any digital reports, tools, or analysis have been delivered as part of our services, these items are non-refundable once downloaded or accessed.

5. Processing Time

Once a refund request is approved, the refund will be processed within 10-14 business days. Refunds will be issued to the original method of payment used at the time of purchase.

6. Changes to the Refund Policy

Insightful Strategies reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

Contact Information

If you have any questions or need assistance with a refund, please contact us at: